Q: Can your machine be customized?
A: Yes, we are a professional manufacturer of production, product packaging machines, conveyors, etc., with more than 15 years of history. We have a strong design and technical team. We can design and manufacture according to your requirements.
Q: How do I get an accurate quote?
A: Please provide details of your project and workpiece, such as drawings and dimensions.
Q: How much is the freight from China to your country?
A: We can ship the machine to your port by sea or other means. Please tell us the nearest port or address, and code. We have reliable freight forwarders to ensure safe, convenient, and timely delivery.
Q: Payment method, MOQ, Warranty, Trade Terms
A: Terms of payment: 50% deposit by telegraphic transfer, the other 50% before delivery.
Minimum order quantity: :1 set, FOB warranty: 12 months after delivery.
Our online service is available 24 hours a day.WHATSAPP Email, etc.
You can contact us at any time. If there is an emergency, please call us. Delivery time: Approximately 7-15 working days after receiving the official order and a 50% deposit.
Q: What's the package?
A: All the goods were wrapped in film and packed in wooden cases.
Q: Do you offer installation and commissioning?
A: Our equipment is standardized and easy to operate. There are professional installation and commissioning videos. If necessary, our engineers can go overseas to repair machines and help customers solve machine problems.
Q: What's the policy for guarantees and broken parts?
A: Our company provides a 12-month warranty on all mechanical parts except electrical and electronic parts and parts with normal wear and tear.
At the same time, a guarantee of delivery (bill of lading date).
This warranty is limited to the replacement of damaged parts after inspection for construction faults.
The inspection of the cause of failure or component failure is entirely the responsibility of the manufacturing company.
All in all, our company can provide you with assured products.